01Serviceability by PIN code
Enter a complete Indian six-digit PIN code at checkout to request delivery options for the pieces in your bag. A quote is item- and destination-specific. If no delivery method is available, we will not accept the order for that address.
02Shipping charges, taxes and import costs
Any shipping charge, tax or other amount payable through ARVENIER will be itemised before payment. For an item fulfilled from outside India, its country of origin and any customs or import charges that may be collected separately must be disclosed before the order is confirmed. We will not describe an amount as included unless it is included in the displayed total.
03Dispatch and tracking
The estimated delivery window will be shown with the item or delivery option before purchase. It is an estimate, and carrier hand-offs, customs checks, weather or local disruptions can affect progress. Once a parcel is handed to the carrier, we will share the available tracking reference through the contact details on the order.
04Address changes and delivery issues
Check the recipient name, phone number, street address, city, state and PIN code before confirming. Contact us as soon as possible if you spot an error; a change may not be possible after fulfilment begins. If a parcel is delayed, marked delivered but not received, or returned to sender, open an order service request and we will review the carrier record with you.
Track or ask about an order · Contact client care