01Materials you will see in the collection
Fashion jewellery is usually built on a base metal or alloy — for example zinc alloy, copper alloy, brass or stainless steel — and finished with a plated or coated surface in a gold, silver, rose-gold or gunmetal tone. Decorative detail commonly comes from glass, cubic zirconia and other synthetic crystals, resin, enamel, imitation pearls and natural or reconstituted beads.
Words such as gold tone, silver tone or crystal describe colour and appearance. They do not mean solid gold, sterling silver or precious stones unless a product page states the material and its standard explicitly.
02How material details are shown on a product
Each product page lists the information we hold for that piece and its options. During the private preview, material, dimension and finish details come from supplier listings and are still being verified; we do not treat supplier wording as a confirmed claim. Campaign photographs and 3D studies on this site are AI-generated or illustrative styling references, not technical drawings of a specific product.
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03Sensitive skin
Some people react to nickel or other metals used in alloys. Unless a product page states that a piece is nickel-free or hypoallergenic, assume that it may not be. Remove any piece that causes redness, itching or irritation, and seek medical advice if a reaction continues. Keep small parts and jewellery away from young children.
04Everyday care
- Put jewellery on last, after perfume, hairspray, lotion and make-up have dried.
- Take it off before bathing, swimming, exercise, sleeping or cleaning with household chemicals.
- Wipe gently with a soft, dry cloth after wearing to remove oils and moisture.
- Avoid ultrasonic cleaners, abrasive polishes and soaking; they can damage plating, glue-set stones and imitation pearls.
- Plated surfaces can gradually wear with friction; how long a finish lasts depends on how often and how the piece is worn.
05Storage
Store each piece separately in a dry pouch or lined box, away from direct sunlight and humidity. Fasten chains before storing them to prevent tangles, and keep earrings in pairs. A small silica gel sachet in the box helps reduce tarnish.
06Questions about a piece
If a material, size or care detail you need is not shown on a product page, ask Client Care before ordering. If a piece arrives damaged, incorrect or materially different from its listing, use the returns process.
Contact Client Care · Returns & refunds